It had been a hard decision to reach out for help and speak about my son’s behaviour. However, we had come to a point where we realised we needed help to manage this. Filling in the form was probably the hardest thing to do. Not knowing what to expect I had prepared a few questions and points I wanted to discuss. Jane was very friendly, approachable and supportive. The most valuable aspect was that I felt understood – someone ‘got’ what we were going through, without being judgemental. Jane offered constructive ideas of how to manage the difficult situations, as well as some valuable and understanding insight into the possible reasons for my child’s behaviour. If anyone is going through something similar, don’t hesitate to get in touch with CAPA – I really feel they know what they are talking about.