Feedback from Families 

What parents, carers & young people say

On this page you’ll find some comments and recordings from parents & young people who have recieved support from Capa First Response. 

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The advice you provided has been amazing! The violence has reduced massively. The carpet 10 minutes has been a miracle, L is now asking to do it every night and we regularly go over the 10 mins as it’s been hilarious and fun.

I was desperate to be able to thank you again.

Parent to L, 6 years old

Listen to one Mum's story of what life is like after support from us

All three sessions with you were absolutely amazing and better than any of the private therapy sessions I had before! Your compassionate approach to family conflicts, where everyone’s feelings are validated for what they are, will always guide me in the right direction.

Mother to a 19 year old
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I contacted you in feb and you were a saviour when I needed to nip my daughters behaviour in the bud before it got worse . I’ve become a member of a dv survivor steering group and I wanted to check It would be ok to mention the service you gave and how helpful it was? I wanted say thankyou and how much u have helped me and how understanding and non judgemental you was. Just those 3 sessions helped me put strong boundaries In place and the importance of consequences lol. And it’s still working lol. And she is back in school.

5
Mystery Person
Mum to a daughter who was refusing school
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Thankyou for your support – my daughters behaviour is so different in the space of a few weeks she is pleasant, I am able to eat again, the house is just calmer. I am excited to spend some time with her. Her brother said, its so nice to see you calm and eating again mummy.

5
Mystery Person
Mum to two children
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It had been a hard decision to reach out for help and speak about my son’s behaviour. However, we had come to a point where we realised we needed help to manage this. Filling in the form was probably the hardest thing to do. Not knowing what to expect I had prepared a few questions and points I wanted to discuss. Jane was very friendly, approachable and supportive. The most valuable aspect was that I felt understood – someone ‘got’ what we were going through, without being judgemental. Jane offered constructive ideas of how to manage the difficult situations, as well as some valuable and understanding insight into the possible reasons for my child’s behaviour. If anyone is going through something similar, don’t hesitate to get in touch with CAPA – I really feel they know what they are talking about.

5
Mystery Person
Parent to a 10 year old
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The advice you provided has been amazing! The violence has reduced massively. The carpet 10 minutes has been a miracle, L is now asking to do it every night and we regularly go over the 10 mins as it’s been hilarious and fun.

I was desperate to be able to thank you again.

5
Mystery Person
Parent to L, 6 years old
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The advice has been amazing, thankyou. I had some really insightful and emotional conversations with my daughter, the violence has stopped and although we have a long way to go, I feel hopeful.

5
Mystery Person
Mother
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Thank you so much again for talking with me on Friday. All three sessions with you were absolutely amazing and better than any of the private therapy sessions I had before! Your compassionate approach to family conflicts, where everyone’s feelings are validated for what they are, will always guide me in the right direction.

5
Mystery Person
parent to a 19 year old with additional needs
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My sons mother has just felt blamed for how our son is behaving, for the first time I have had strategies and they have made a huge difference to our lives. Since putting into place what we spoke about the violence has all but stopped, his behaviour at school has noticeably calmed down and now his teachers are saying what a delight he is. I spoke to Social services and they are not longer holding a meeting to put him on the child protection register. I can’t thankyou enough and I feel like my son and I are having fun together, belly laughing and connecting.

5
Mystery Person
Parent to a 6 year old
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Brilliant, you really know your stuff, I don’t know if you have lived experience but you made me feel comfortable you are so genuine and authentic, which as a parent is so important.

After seeing so many other professionals who would suggest something not knowing if it would make a difference. We are in a completely different place to where we were. Thankyou’.

Parent of 11 year old

 

Listen to a teenager explaining how she feels after stupport

Just wanted to take a minute to say a massive thank you for the session back in February. The session was so helpful – warm, practical and chockfull of very pragmatic advice. I do not underestimate the amount of expertise that goes into being able to provide such a targeted session and it was invaluable for us to be able to access your services so quickly. Thankyou for setting up such a fantastic and much needed organisation – we are full of gratitude.

Mum to primary-aged daughter
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